Family Care Services of Western New York has been meeting the home health care needs of a very diverse client population since 1985. Our Agency’s management team is poised and well prepared to assess each client’s special health care needs and design a specific care plan to address every client’s individual situation. As a New York State licensed home health care agency, all home health care services are provided under the direction of the Agency’s Director of Nursing, approved by the client’s primary physician, and coordinated with the client’s family.

Overview of Clients

The Agency’s traditional client base is comprised of the following populations:

  • Well Elderly
  • Frail Elderly
  • Elderly with Chronic Health Issues
  • Elderly with Terminal Illness
  • Elderly with Post Surgical Issues
  • Elderly with Rehabilitation Issues
  • Individuals with Spinal Cord Injuries
  • Individuals with Work Related Injuries

Special Areas of Client Care

Our Agency’s team of paraprofessionals and professionals is licensed and clinically trained to provide specialized home health care services to individuals with the following health challenges:

  • Alzheimer’s/Dementia
  • Diabetes
  • Parkinson’s Disease
  • ALS
  • Multiple Sclerosis
  • Congestive Heart Failure
  • Stroke
  • COPD
  • Orthopaedic Rehabilitation
  • Cardiac Rehabilitation
  • Pulmonary Rehabilitation
  • Wound Care
  • Traumatic Brain Injury
  • End of Life Care
  • Preparation for Diagnostic Medical Testing

Overview of Client Needs

Family Care Services of Western New York provides every client with a blend of medical and non-medical services to assist him/her with all activities of daily living. The Agency’s goal is to ensure the highest quality of care, encourage client independence, and afford an opportunity for the client to live in the comfort of their own home.

Overview of Payment Sources

Family Care Services of Western New York researches all possible payment sources prior to initiating any home health care services. The Agency’s services are primarily paid by one or a combination of the following:

  • Private Pay
  • Long Term Care Insurance
  • Third Party Insurance
  • Workers Compensation
  • New York State Disability
  • No Fault Insurance